Independent Research Shows A 97% Customer Satisfaction Rate For AMTELCO's Support Services.*

Experience You Can Trust

Each system comes with the benefit of AMTELCO’s years of experience in the field of call handling and messaging. Thousands of AMTELCO systems are in operation around the world, 24 hours each day.

With You Every Step of the Way

We encourage each organization to work closely with our team of consultants and engineers through each phase of system planning, configuration, and implementation. This helps ensure that your AMTELCO systems are at their optimum performance levels to meet all the communication needs of your organization.

At Your Service

Assistance for your systems is available 24 hours a day, 365 days a year. A one-year support agreement is included with each system, giving customers a toll-free number to call, as well as unlimited access to AMTELCO’s on-line TechHelper site to download manuals, software updates, and much more. Read our Testimonials

For Technical Assistance

Call (800)553-7679 and enter your identification code.

Technicians instantly see your organization’s specific information, making it possible to answer your questions quickly and efficiently.

Support Requests

TechHelper - Service Contract Customers

TechHelper: 24/7 Online Resource Library

TechHelper is just one of many benefits of being an Amtelco contract customer!


Find reference guides, white papers, technical notes, and other documentation related to our products.

Event Calendar

View our interactive display of past and upcoming webinars and events to stay informed.

Video Library

Training, tutorials, demos, and webinar videos to simplify account set-up, reduce training time, and offer programming ideas.

*Your username is the first four digits of your support code. Your password is all five digits. | 1-800-553-7679 |