Amtelco’s virtual call center solution ensures you will always have up-to-date applications and regular server maintenance performed by professionals. Having a virtual call center also guarantees your business will not lose any system data in the event of a network outage.
Instead of using and maintaining multiple dedicated servers for your call center, a virtual server environment can host several virtual servers on a single server. This saves time and money because less equipment needs to be maintained and allows you to grow without adding additional hardware. Large businesses with multiple call centers can run on a single virtual server located anywhere in the country, even if they all use different PBX telephone systems.