Simplify and Streamline Communication With Our HIPAA Compliant Messaging App

Our encrypted communication app provides your call center a solution for a complete secure messaging system. 

Communicate Securely With Our Call Center Application

miSecureMessages is a powerful encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments. Built for iPhone®, iPad™ Apple Watch™ and Android™ mobile devices, miSecureMessages replaces outdated paging technology and enables users to send and receive secure encrypted messages from anywhere they have mobile data or Wi-Fi coverage. 

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Learn more about how miSecureMessages can help your business grow.

Streamline and Simplify Your Secure Messaging System

miSecureMessages is an integral part of a complete secure messaging system from Amtelco. Utilizing miSecureMessages, you’ll be able to streamline and simplify communications by choosing various integrations that meet the needs of your team.

  • miSecureMessages integrates with the Amtelco Scheduling solution, allowing you to quickly and securely contact on-call staff.
  • On-Call schedules are automatically updated, and allow you to select the current on-call personnel and send a message.
  • On-call staff can check their schedules on the go, so they always know when they are on-call.

miSecureMessages can easily connect with other call center platforms and systems to make sharing critical data simple, especially in a healthcare setting. Contact a sales representative to determine if your call center platform or other systems are compatible.

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Convenient and Quick Messaging Solution

miSecureMessages has many features for quick and convenient messaging! Users will save time by utilizing the following features:

  • High Priority Sounds. By selecting different sounds for different priorities, users instantly know the priority of incoming messages.
  • Auto-Replies and Away Messages. Users can type their own away messages or choose a pre-programmed message. Auto-replies are sent to message senders when a user is 'away'.
  • No Reply or Reply to Sender. Messages can be sent with three different reply modes.
  • Personal Quick Phrases. Users can create their own personal quick phrases to create and reply to messages more efficiently.
  • SMS Escalation. Administrators can configure a per-group Escalation Message to be sent to miSecureMessages contacts who do not read a message within a specified amount of time.
  • Custom-Labeled Web Links. Provide quick access to web pages and web-based applications.

Encrypted and HIPAA Compliant Text Messaging for Your Call Center

  • miSecureMessages is a HIPAA compliant messaging app that encrypts text messages in a secure location, and stores them off the device.
  • Contents are kept private and unreadable if the device is misplaced, lost, or stolen.
  • By utilizing end-to-end message encryption, miSecureMessages ensures that messages in transit are secure and protected.
  • While it is optional, using a passcode to access the app helps ensure your information remains private. You can also choose the length of your passcode for added security.
  • If your smart device has scanning capabilities, you can use your fingerprint as an alternative to the standard passcode to securely access the app.
  • Lost track of your device? With miSecureMessages, you have built-in security because the app can be remotely disabled without a full device wipe, so the device can no longer access miSecureMessages information. Found your device? Reactivate, and no messages are lost!
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Interested in becoming a miSecureMessages Certified Partner?

Increase revenue, better serve customers, and build connections!

miSecureMessages Certified Partners benefit from:

  • Discounted per-device monthly rates
  • Your logo and link displayed on our Find a Reseller webpage
  • Marketing materials that you can brand with your company logo
  • Opportunity for your company to be highlighted as a featured partner

"miSecureMessages is a fantastic application. Lots of time and resources were put into its development, testing, and updates. It just makes sense to use it with Amtelco’s platform and integrations."

Chris Tucker - CEO
P.A.G.E.

Read About Our Featured miSecureMessages Partners