Benefits of Using Amtelco’s Call Center Hosted Solutions
With hosted solutions you are assured that you always have up-to-date applications and regular server maintenance performed by professionals. Ensure business continuity – you never will lose system data in the event of a network outage.
Some of the primary motivations for considering cloud or hosted services are:
- Eliminate on-premises hardware and software.
- Provides protection from downtime required to perform periodic upgrades to the operating system and the implementation of new hardware while providing the assurance that the system is being monitored 24/7/365.
- Reduce cost and maintenance of on-premises hardware such as Windows Servers, data backup solutions and SQL Servers which can be time consuming and overwhelming for a small business without dedicated technical resources. Cloud and hosted services still require some support from business staff, but this should be reduced over on-premises technology.
- Partnering with a consulting firm or with Amtelco can help alleviate the amount of support required by business staff. This allows your business to focus more on the primary goals of the business, rather than on dealing with computer issues.
Designed for Your Virtual Hosted Call Center
Amtelco leverages the benefits of many different data centers to provide solutions to our customers. Cloud solutions offered with this configuration include RED Alert, miSecureMessages, and back up services. All of these platforms were built by Amtelco to be operated in a shared cloud-based computing environment. Amtelco also houses dedicated Infinity systems at hosted data centers for our customers.
Amtelco has partnered with Amazon, CDW and Flexential data centers to offer affordable and reliable solutions for our customers. Businesses can work with Amazon or other data centers directly to deploy their servers in a cloud environment or can partner with Amtelco to help facilitate the transition.
There are many options to choose from. Feel free to contact us for more information.