Business Continuity depends on the plan you have in place for when the worst happens
Disaster Recovery & Business Continuity
Telephone outages, power outages, and natural disasters happen suddenly, and unexpectedly. It is critical for every call center to have a plan in place in the event of a business interruption. When failure is not an option, Amtelco can help with your system backup and emergency notification needs. AMTELCO offers four levels of hosted backup in the event of a network outage.
The benefits of Amtelco’s Business Continuity solutions include:
Notification tools to contact the appropriate personnel in crisis situations such as a network service outage or an area-wide natural disaster.
Amtelco’s browser-based mass notification solution enables operators to create, edit, and trigger alerts from virtually anywhere.
Hosted Emergency Access Service provides a failover system at a secure, geographically separated location.
Automatically maintain essential call handling functions in the event of a telephone outage, power outage, or natural disaster.
Amtelco’s Network Backup feature provides the ability to have a live stand-by Infinity server in place with a current database.
The automated Windows System Backup tool Schedules routine data backups.