Answering Service Cloud-based Solutions and Hosted Services

People often talk about cloud solutions and hosted services interchangeably. There are subtle differences that are important to understand.

Genesis Soft Switching Paired with IS Voice Services

This first Looking Ahead article examines soft switching which is a topic Amtelco has been focused on for quite some time. 

2015 NAEO Employee of the Year Award

Amtelco customer project manager Jana Olson was honored with NAEO's Amtelco Employee of the Year award at the 2015 National Amtelco Equipment Owners convention in Orlando, Florida. Jana shared the award with project manager Megan Schroeter in 2009.

Next-Generation Telephony Switch

In this edition of Looking Ahead, we introduce Prism II, the next-generation telephony switch for the Telescan Spectrum System.