Genesis Intelligent Series solution is compliant with key Avaya IX Workplace Calling solutions from Avaya (NYSE: AVYA), a global leader in solutions that enhance and simplify communications and collaboration.
Current and prospective Amtelco customers are invited to attend the National Amtelco Equipment Owners (NAEO) annual conference and technical workshop, which will be held on March 10-13, 2019 at the InterContinental San Juan in San Juan, Puerto Rico.
In response to customer feedback about their growing needs for reliable project management and quicker access to the newest Amtelco software features, Amtelco and the 1Call healthcare division, are now offering Contracted Services.
Amtelco, a leader in developing software solutions and applications designed for the specific needs of the call center marketplace, announces the company has brought on Brad Swift as their Contract Service Sales Manager.
Artificial intelligence is nothing new to Amtelco, which started developing a unique data set for predictive call handling in 2005 – the Intelligent Series (IS) Clairvoyant Agent feature. The latest iteration of this development is the innovative IS Predictive Intelligence feature.
Amtelco, a leading supplier for more than 40 years of communication technologies and software communications applications, today announced that its Genesis Intelligent Series Release 5.1 is compliant with key communications and collaboration solutions from Avaya.