McFarland, WI – The 2016 National Amtelco Equipment Owners (NAEO) Conference took place in San Diego, California, February 28 - March 2. NAEO is the largest user group in the call center industry and many members were at the conference to learn about and to share their success using the Infinity system and other Amtelco products.
McFarland, WI –AMTELCO has a completely redesigned TAS call center division Web site at callcenter.amtelco.com. The new site has made industry-specific solutions easier to find. Feedback from customers was crucial to the new site navigation.
Beginning in the 1960s, pager-like systems were put to use and quickly became the industry standard for sending messages. Over the last few decades, the way hospitals communicate sensitive information has evolved, and their technology needs have changed to secure Protected Health Information (PHI) in accordance with HIPAA rules.
McFarland, WI - Tom Curtin, President of Amtelco, announced the promotion of Pat Dye to Regional Sales Manager for the Telephone Answering Service (TAS) Division of Amtelco. Pat is covering TAS businesses in the following states: TX, OK, KS, NE, SD, ND, WY and MT. He is also responsible for Amtelco’s 1Call Healthcare Division in Texas and Oklahoma.
McFarland, WI –Amtelco works with call center partners to help market miSecureMessages (MSM) to their clients. The unique MSM Certified Partners Program continues to grow and currently with hundreds of successful partners.
McFarland, WI – Amtelco announces that its miSecureMessages app version 4.1 is released. Amtelco continues to improve the usability and functionality of its smartphone messaging and paging replacement solution with its app updates.
This app update contains the following added features:
McFarland, WI – Robert Vornberg, a member of Telescan’s software development team since November 1994, has been named general manager of the Telescan division of Amtelco in addition to his duties as Director of Product Development. Vornberg assumed his new position on July 8.
McFarland, WI – Amtelco, a leading provider of innovative call center applications, is pleased to announce that they have received a 2015 Avaya DevConnect Partner Excellence Innovation Award. The award was presented during the opening of the IAUG Converge2015 Expo on June 15, 2015, in Denver, Colorado.