News

Bob Vornberg Promoted to General Manager of Telescan

McFarland, WI – Robert Vornberg, a member of Telescan’s software development team since November 1994, has been named general manager of the Telescan division of Amtelco in addition to his duties as Director of Product Development. Vornberg assumed his new position on July 8.

Amtelco’s miSecureMessages App Version 4.1

McFarland, WI – Amtelco announces that its miSecureMessages app version 4.1 is released. Amtelco continues to improve the usability and functionality of its smartphone messaging and paging replacement solution with its app updates.

This app update contains the following added features:

AMTELCO's 40th anniversary

LOOKING AHEAD with Tom Curtin - President, American Tel-A-Systems (AMTELCO)

Next year will mark AMTELCO's 40th anniversary. We know how very blessed we are to be in such a great industry that has evolved so much over these years and we look forward to the future even more.

Amtelco Receives 2015 Avaya DevConnect Partner Excellence Award

McFarland, WI – Amtelco, a leading provider of innovative call center applications, is pleased to announce that they have received a 2015 Avaya DevConnect Partner Excellence Innovation Award. The award was presented during the opening of the IAUG Converge2015 Expo on June 15, 2015, in Denver, Colorado.

Answering Service Cloud-based Solutions and Hosted Services

LOOKING AHEAD with Kevin Beale - Vice President for Software, R & D 

This edition of Looking Ahead examines cloud and hosted services. People often talk about cloud solutions and hosted services interchangeably. There are subtle differences that are important to understand.

2015 NAEO Employee of the Year Award

McFarland, WI – Amtelco customer project manager Jana Olson was honored with NAEO's Amtelco Employee of the Year award at the 2015 National Amtelco Equipment Owners convention in Orlando, Florida. Jana shared the award with project manager Megan Schroeter in 2009.
 

Amtelco Introduces Intelligent Series Version 4.2

McFarland, WI – Amtelco introduces version 4.2 of its award-winning Intelligent Series suite of call center applications. Details of this latest software upgrade by Amtelco were announced at the annual meeting of the National Amtelco Equipment Owners users group in March.
 

Amtelco’s MergeComm Unifies and Automates Dispatching

McFarland, WI – Amtelco introduces MergeComm, which brings automated dispatching to the contact center environment. MergeComm dispatch scenarios can be triggered directly by agents and customers, or automatically, by a number of external systems.