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AMTELCO Introduces Genesis Just Say It Speech Recognition

The Genesis Just Say It feature enhances the IS Navigation Menu feature by enabling callers to speak responses in addition to pressing telephone keypad digits. The Just Say It Navigation Menu features give callers the ability to access information and conduct transactions using either speech recognition and/or live operator involvement.

Genesis Just Say It automatic speech recognition applications simplify and speed telephone calls.

The Genesis Just Say It applications listen to what a caller says in order to interact with the caller and understand the caller’s meaning based on pre-defined parameters. The Genesis Just Say It applications make it possible to increase call handling capabilities and call traffic volumes while decreasing labor costs and other operating expenses.

For more information, contact AMTELCO at (800)356-9148, or e-mail info@amtelco.com.

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