News

Secure Messaging: It's Not Just for Healthcare

Secure Messaging Business Application

This month, we’re addressing the importance of using a secure messaging app within industries that deal with sensitive information, such as government, law, and banking, and how these apps keep your data secure.  

Maintaining Quality and Productivity in a Virtual Work Environment

Remote Call Center Agent

There are a variety of analytics and performance measurement tools you can utilize to ensure that productivity and quality are not taking a hit with your transition to a virtual call center.

The Critical Role Hospital Call Centers Play During and After a Disaster

The ever-increasing threats from natural and human-made disasters have made the use of disaster response systems a necessity.

April Webinars

This month's webinars include topics that had been scheduled for presentation at the TUNe convention, which has been canceled due to the COVID-19 crisis. The following webinar topics are scheduling for the upcoming weeks.

 

COVID-19: The Importance of a Secure Messaging Platform Now

Secure Messaging Platform

Now more than ever, secure messaging platforms like miSecureMessages are critical to ensure communications are sent securely and quickly across these care and support teams. 

Amtelco’s Web Agent Allows Customization with Agent Styles

Supervisors can customize the way their agents interact with the Genesis Web Agent application while they speak with callers. 

 

Considerations for Buying a Secure Messaging App

Business communication systems are complex, yet many companies select one communications method, secure messaging, in the hopes that a texting solution or an app is going to be their panacea.

Amtelco Wins Top Workplace Award from The Wisconsin State Journal

Logo for The Wisconsin State Journal's Top WorkplacesAmtelco has been awarded a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. 

March Webinars

Stay informed with the our March webinars. 

 

BYOD: THE WHAT, THE WHY, AND THE HOW

Bring your own device (BYOD) is a trend that’s taking over workplaces of several different industries. 

February Webinars

The Amtelco webinar series continues with the following webinar topics in the upcoming weeks.

miSecureMessages v6.7 Allows Personalization and Insight

Amtelco announces the ability for users to customize their away message with the miSecureMessages version 6.7 release. 

In Memory of George Meyer, Telescan Founder

 

 

 

 

 

 

A dear friend and an icon of the TAS industry has passed away.