Utility Providers Want to Deliver More Than Power, You Also Want to Deliver a Great Customer Experience
Amtelco has automated notification and calling solutions to enhance utilities communication.
Deliver an outstanding customer experience.
Amtelco’s Infinity system is a truly unified communication platform. Dispatching, automated notifications and reminders, automated calling and texting, call scripting and secure text messaging are just a few of its capabilities that can improve your utilities communication.
Benefits we can provide to the Utilities Industry include:
Engage customers with timely notifications via chat, SMS, inbound calls and social media.
Web-based access provides options to increase customer and staff satisfaction and decrease costs.
Perfect for remote agents and virtual contact centers.
Coordinate outage and maintenance with inherent business continuity and disaster recovery options.