Utility providers deliver more than power, you deliver customer service.
Amtelco has the automated notification and communication tools to deliver the kind of service your customers demand.
Deliver an outstanding customer experience.
Amtelco’s Infinity system is a truly unified communication platform. Dispatching, automated notifications and reminders, automated calling and texting, call scripting and secure text messaging are just a few of its capabilities.
Benefits we can provide the Utilities Industry include:
Engage customers with timely notifications via chat, SMS, inbound calls and social media
Web-based access provides options to increase customer and staff satisfaction and decrease costs
Perfect for remote agents and virtual contact centers
Coordinate outage and maintenance with inherent business continuity and disaster recovery options