Why choose Amtelco if you are starting a call center
Our software-based and hosted systems get you up and answering calls while saving on labor and infrastructure costs. From Infinity to Prism II, we have the solutions for your business.
Starting a business can be stressful. We can ease your anxiety with the innovative call center solutions we’ve been developing for over 40 years. With Amtelco, you’ll always have the support of trainers and field engineering staff who are the best in the business.
Amtelco software is designed to:
- Reduce operator training time
- Increase accuracy with totally customizable operator guidance
- Give you tools to offer your clients a wide array of profitable services
- Provide integrated, detailed reporting so you can run your business the right way
Spectrum by Telescan Division of Amtelco
Spectrum Prism II – Prism II provides a powerful and flexible soft-switching solution for the Spectrum System, a system that has a record of service to the telephone answering service industry. The new Prism II is an entirely software-based switch built on a widely used open source framework designed for CRM solutions.
Spectrum Messenger provides secure, encrypted communications across a local-area network and the Internet. It can be used with any TAS or call-center system, or as a stand-alone inter-office communication medium.
What our customers have to say:
We started over 20 years ago, with the pink notepads and grew to typing messages on the computer and faxing them to the clients. Then it came to the point of expanding even further and my husband Gerald and son, Gerald II searched for other systems to grow the business, they chose AMTELCO. Seeing how we have grown is unbelievable and this year as Gerald, II as President of NAEO, is beyond words. My husband was so proud and happy how Gerald II found AMTELCO to take us to the next level to keep up with the times. Whenever we need something, or have a question someone is always available to help us out. A big THANK YOU for your wonderful services.
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