Call Center Revenue Opportunities
Infinity and Prism II are designed to be customized to your needs and your client’s requirements
- Are you handling large accounts with lots of demanding requirements?
- Are you worrying about the limits of your current system limiting your profits?
Check out our products to add these profitable services and productivity tools:
- Appointment scheduling and reminders
- Contact-based call handling
- HIPAA-compliant secure messaging that replaces pagers
- Outbound notifications including emergencies, on-call schedule messages, service alerts and more
What our customers have to say:
Amtelco’s Contact Based Architecture has reduced our training time by 90%! Training is reduced to a couple of days from weeks. Operator errors, especially in dispatching, have been virtually eliminated.
The ability for each contact to be handled according to their individual status is a big improvement over general account information. We also like the automatic assignment of Dispatch Jobs to operators.
Newtown Answering Service