We Deliver 5-Star Help Desk Software So Your Clients Can Enjoy 5-Star Service
Give Your Help Desk Team All the tools they need to succeed
Help Desk & Customer Service
Amtelco software makes it easy for your help desk to go above and beyond your clients' expectations!
AMTELCO's patented, award-winning Infinity customer service software is specifically designed to provide help desks with the most reliable technology and support you need to succeed. Fully integrated reporting and call tracking accurately measures your billable and non-billable time.
Through the use of AMTELCO’s powerful ACD coupled with the most robust call distribution/skill-based routing, you can increase accuracy and reduce labor costs. Meet unique call handling requests by offering full live agent services, Web-based help desk features and fully automated call processing.