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Amtelco announces that several new positions have been added as part of a growth program to develop new innovations and provide even better service to th

Did you know that the global contact center market amounts to almost $340 billion U.S. dollars and is expected to grow steadily to reach $496 billion U.S. dollars by 2027? Despite these growing numbers, the number of call center employees has been falling, creating staffing issues worldwide.

As I count my blessings on Thanksgiving, please know that our amazing customers and employees are among them.