Workforce Management

Is a Hosted Call Center a Good Fit for Your Business?

Hosted Solutions

Call centers are actively looking for ways to decrease business costs and maintain reliable communications. When researching your options, a hosted call center is one solution to consider.

Amtelco Employee Awards Announced

Amtelco announces that Steve Bormett of the Field Engineering Department is the 2017 recipient of Amtelco’s William J. Curtin Employee of the Year award. 

Amtelco Announces miSecureMessages Version 6.6

The features added in miSecureMessages (MSM) Version 6.6 are designed to make it even easier to use. The features were developed in collaboration with members of the miSecureMessages Certified Partner program and MSM app users.

Amtelco Announces Enhancements to miTeamWeb Application

miTeamWeb is a mobile-friendly Web application that extends the functionality of AMTELCO’s suite of Intelligent Series (IS) call center applications across the enterprise and to hand-held devices using just a Web browser.