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Amtelco Genesis and Soft Agent Successfully Complete Avaya DevConnect Compliance Testing

McFarland, WI – Amtelco announces that the Genesis Intelligent Series solution and the Intelligent Soft Agent both have successfully completed Avaya DevConnect Compliance Testing.

Exploring The Cloud Continued

By Kevin Mahoney - Major Clients Advocate and Engineer, 1Call Division

In this edition of looking Ahead, let's continue exploring "The Cloud."

Answering Service Cloud-based Solutions and Hosted Services

LOOKING AHEAD with Kevin Beale - Vice President for Software, R & D 

This edition of Looking Ahead examines cloud and hosted services. People often talk about cloud solutions and hosted services interchangeably. There are subtle differences that are important to understand.