Unified Communincations

Amtelco’s miSecureMessages Secure Messaging App Releases Version 4.2.0 for iOS/Apple Devices

Amtelco announces the release of Version 4.2.0 of the miSecureMessages secure messaging app. miSecureMessages is used by businesses and healthcare enterprises who need to keep their communications secure.

 

AMTELCO Introduces Genesis Just Say It Speech Recognition

The Genesis Just Say It feature enhances the IS Navigation Menu feature by enabling callers to speak responses in addition to pressing telephone keypad digits. The Just Say It Navigation Menu features give callers the ability to access information and conduct transactions using either speech recognition and/or live operator involvement.

Exploring The Cloud Continued

By Kevin Mahoney - Major Clients Advocate and Engineer, 1Call Division

In this edition of looking Ahead, let's continue exploring "The Cloud."

Amtelco’s MergeComm Unifies and Automates Dispatching

McFarland, WI – Amtelco introduces MergeComm, which brings automated dispatching to the contact center environment. MergeComm dispatch scenarios can be triggered directly by agents and customers, or automatically, by a number of external systems.