Software-Based Switching

Amtelco Genesis and Soft Agent Successfully Complete Compliance Testing

Amtelco announces that the Genesis Intelligent Series solution and the Intelligent Soft Agent both have successfully completed Avaya DevConnect Compliance Testing.

Looking Ahead - "Simplification"

LOOKING AHEAD with Kevin Beale - Vice President for Software, R & D

This edition of Looking Ahead focuses on what I believe to be one of the most significant benefits of Amtelco's Genesis Intelligent Series platform, simplification.

Answering Service Cloud-based Solutions and Hosted Services

LOOKING AHEAD with Kevin Beale - Vice President for Software, R & D 

This edition of Looking Ahead examines cloud and hosted services. People often talk about cloud solutions and hosted services interchangeably. There are subtle differences that are important to understand.