ACD

Simplify Your Call Center Software

Simple Call Center Software

The Genesis Intelligent Series (IS) provides advanced capabilities while simplifying and streamlining processes.

Software-based Operator Console Application

Amtelco’s Intelligent Soft Agent application is a central piece of Amtelco’s call center advancement strategy. 

Prism II, the Next-Generation Telephony Switch

Prism II Upgrade

Prism II is the next-generation telephony switch for the Telescan Spectrum System. For several decades, the Telescan Spectrum System has enjoyed an enviable record of service to the telephone answering service (TAS) industry, having kept pace with the many challenges facing today's TAS owners.