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 Infinity
Voice Logger Web-Enabled Applications |
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Infinity's Voice Logger program automatically records inbound and outbound calls. Voice Logger records calls as .wav files that are effortlessly stored in an ODBC-compliant database or can be sent to clients directly, via email. Voice Logger's message replay feature confirms important client information, helps monitor agents' customer service skills and improves agents' call handling abilities. Voice Logger is a call recording innovation that conveniently stores and compresses call recordings, keeps your call recordings secure, tracks important account information and makes it easy to search for call recordings. Infinity's Voice Logger is specifically designed for use with AMTELCO's Infinity Call Center system. Voice Logger requires version 4.4 or later to function properly. For more information on Infinity's Voice Logger, please call 1-800-356-9148 and ask to speak and ask to speak with a sales representative or send an e-mail to info@amtelco.com.
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