Message Handling

 Infinity

Version 4.4

Version 5.0

Version 5.1

Version 5.2

Version 5.3

Version 5.4

Infinity Version 5.4

Infinity continues to be the most powerful and reliable call center messaging and application system on the market. Infinity Software Version 5.3 continues this tradition with many ground-breaking and innovative new features. These features are targeted towards improving the core messaging, dispatching and on-call scheduling features to reduce labor costs and increase revenue.

AMTELCO's constant innovation provides a wide assortment of features to offer clients. Some of Infinity Version 5.3 features include:

• High Resolution Windows® Telephone Agent
• Infinity Web Application Enhancements
• Cue and Repeat Pop-up Alert
• XDS T1/E1 PRI ISDN Board
• WAV File Import and Export
• Unified Reports Customizable Reports
• Unified Reports Report Creator
• Network Printer Capture
• Billing Compatibility Report
• Supervisor Monitors
• Multiple Windows Telephone Agent Control Panel Security
• Message History Follow Copy
• Cached Directory
• ANI Name
• Spell Checker
• eResponse Attachments
• Track Supervisor CLient Set-up Changes
• Telephony Reports
• Conference Bridge Enhancements
• Mainframe Integration
• TTY/TDD Telephone Devises for the Hearing Impaired
• High Resolution Text Zoom
• Longer Answer Phrases
• And many. many more income-generating features.

For more information on Infinity 5.3, please call 1.800.356.9148 and ask to speak with a sales representative or send an email to info@amtelco.com.