McFarland, WI - AMTELCO University is offering several training seminars on Wednesday, June 18, 2008, at the 2008 ATSI Convention in St. Louis, MO. Attendees at the convention will have the opportunity to participate in basic and advanced Infinity Intelligent Series (IS) scripting courses, Client Management Intelligence (CMI) training, and Telephony 101 and 201 courses the day before the convention begins.

Infinity IS Training will have morning and afternoon sessions. These seminars will be coordinated with the National AMTELCO Equipment Owners (NAEO) group, are open to all ATSI attendees, and will be held in the NAEO meeting room. Basic and advanced scripting demonstrations will show how to save 20 percent or more on labor costs and how call centers can market IS capabilities to clients and increase their monthly revenue.

The CMI client management and marketing tool seminar starts at 3:00 p.m. in the AMTELCO suite and demo room. AMTELCO’s CMI works with all call center systems so any call center can automatically turn each message into a Web contact management record.

Telephony 101 and 201 sessions will be held in the morning and early afternoon AMTELCO suite and demo room. These valuable courses are designed to provide information that will help owners and managers of all system platforms improve their operation and empower their staff.

For more information about AMTELCO University, contact AMTELCO at (800)356-9148 or send an e-mail to info@amtelco.com.