McFarland, WI - AMTELCO’s Infinity is providing call centers with unprecedented levels of system availability. Many Infinity users, including Medical City Dallas Answering Service in Dallas, TX and Medical Exchange in Merrillville, IN, have gone over a year without having to restart the system. That equals 100 percent uptime, with uptime over the life of the system over 99.99 percent.

Today, business continuity efforts at many call centers are shifting from recovery mode, to resilience. Proactive business continuity assures the system will not go down and disrupt business. It also supports customer satisfaction by ensuring information integrity.

AMTELCO consistently anticipates the rapidly changing business environment, to ensure that the system, which is the business backbone, is protected and always running. With AMTELCO’s Five Star Service, call center owners and managers have the peace of mind knowing their business will operate continuously and seamlessly. And the system infrastructure is delivering value to their clients.

Call centers can use this proven track record of Infinity system stability in their marketing campaigns to demonstrate their reliability to prospective clients and increase client satisfaction.

For more information about AMTELCO’S Infinity, contact AMTELCO at (800)356-9148 or send an
e-mail to info@amtelco.com.