McFarland, WI - January 2005 - AMTELCO is pleased to announce that AMTELCO has received certification for the Rapid Emergency & Event Deployment (R.E.D.) Alert system with the NEC NEAX 2400 IPX. AMTELCO is a member of the NEC Fusion Strategic Alliance Program.

R.E.D. Alert gives call centers a fast method for notifying and communicating with the appropriate personnel in disaster and emergency situations, as well as for routine notification needs. AMTELCO’s R.E.D. Alert saves times for call center staff, reduces errors, and speeds the overall response time.

Notification plans are entered into R.E.D. Alert in advance, and can then be quickly activated for external disasters, internal disasters that affect clients, and routine notification needs. The designated personnel can automatically be notified by pager, wireless message, fax, or automated callouts with a prerecorded or text-to-speech message.

Using AMTELCO’s Red Alert Conferencing allows for multiple simultaneous conference calls, which can also be recorded for ongoing communications and historical accuracy. Conference calls can be automatically set up using outbound calling or personnel can call in to be bridged into the conference.

For more information on R.E.D. Alert and the NEC certification, contact AMTELCO at
(800)356-9148, e-mail info@amtelco.com, or visit www.redalertsystem.com.