McFarland, WI - October 2004 - AMTELCO is pleased to announce that AMTELCO’s Infinity Intelligent Console and unified messaging system has successfully completed testing with the Avaya™ PBX using their Communication Manager 2.1.

AMTELCO, a Premier Member of Avaya’s Global DeveloperConnection (DevConnect) Program, uses PRI/ISDN spans and the QSIG protocol to interface to the Infinity chassis with an Avaya switch. Both the interface method and the Infinity platform were thoroughly compliance tested by Avaya’s DevConnect Technical Team and have been officially accepted as compliant on August 13, 2004.

The Infinity Intelligent Console is AMTELCO’s fifth generation PC-based call processing product. Infinity has proven itself to rank among the most reliable call-handling solutions in the marketplace which maximizes operator productivity and improves user profitability while actually reducing operating costs.

The Infinity Intelligent Console features directories, on-call scheduling, complete Web and wireless connectivity and detailed management and billing reporting. Infinity is specifically designed for executive suites, answering services, hospital call centers and specialized corporate centers. Its time-tested scalability lets Infinity meet the needs of messaging centers with a few operators handling dozens of daily calls as well as call centers with hundreds of operators processing tens of thousands of calls each day.

For more information on Infinity, contact AMTELCO at (800)356-9148, visit callcenter.amtelco.com, or send an e-mail to info@amtelco.com.