Message Handling

 Intelligent Series

 Infinity

About Infinity

AMTELCO's patented, award-winning Infinity call center system is specifically designed to provide call center owners with the most reliable service, technology and support to run a highly successful business. Infinity is an innovative design offering state-of-the-art messaging and voice processing technologies, true open architecture, advanced digital switching technology and complete statistics.

Infinity provides call centers with tools like automatic call distribution (ACD), voice processing, text messaging, PBX capabilities and digital switching to transform businesses into specialized customer resource centers.

Infinity is a solution for any size call center business. Efficient agent desktops and one-touch keyboard functionality make for easy navigation and increased performance. Infinity will not only improve efficiency, it reduces labor costs and increases overall profitability.

• Click below for features offered in the following versions:
  Version 5.51
  Version 5.4
  Version 5.3
  Version 5.2
  Version 5.1
  Version 5.0
  Version 4.4
  

Click below for Infinity's optional enhancements:

• Billing Link
• Voice Logger
• Web-Enabled Applications
  • Web Call Stats
  • eResponses
  • Wireless Web Applications/PDA

For morel information on Infinity, contact AMTELCO at (800) 356-9148 or (608) 838-4194, or visit callcenter.amtelco.com.